Privacy Policy

Last updated: 9/16/2025

At Qritra, the security of your personal data is very important to us. This policy explains how your data is collected, used, and protected.

Data We Collect

• Account info: Email address, username, language preference
• Technical data: IP address, device information, notification token
• Usage data: Room memberships, message contents, translation data
• Interaction data: Starred and reported messages, timestamps

Purposes of Use

• Authentication and account management
• Real-time chat and translation services
• Security (abuse detection, bans)
• Compliance with legal obligations
• Product improvement and performance analytics

Retention

• Active accounts: As long as the account remains active
• Closed accounts: Deleted within 30 days after closure
• Legal requirements: As required by applicable laws

Your Rights

• Access your data
• Request correction of inaccurate data
• Request deletion of data
• Object to processing
• Data portability

Children's Privacy

Our service is not designed for children under 13. If we learn we collected data from under 13, we delete it immediately.

Third-Party Sharing

Your data is not sold or transferred to third parties except where legally required. Data processing agreements are in place with service providers.

Contact

For privacy matters, contact us at support@qritra.com.